Pre Insurance


No matter how big or small your property is. Private or commercial,  our BeThere™ Pre-Insurance service is your all-in-one building and contents inventory solution.

No one wants to focus on the unforeseen or destructive events that could happen to your home or business, but if you live in a region of Australia prone to bushfires, cyclones or other severe weather events, then you are one of many who need to consider proactively putting together an inventory of your homes, including all of your fixtures, fittings, contents and design footprint.

For commercial properties, make sure your underwriter has all the information to provide the right coverage for your business.

Every tour gives you an immersive 3D space with high resolution images, with detail that traditional photos just can’t deliver. Once captured, your 3D inventory is stored on our secure server and can be accessed by you 24hrs a day, 7 days a week, which means access is readily available whenever you need to lodge claim.

An email with a link is all it takes for your insurer or underwriter to get a full and clear understanding of your property in it’s pre-event condition.


A pre-insurance inventory tour is the most accurate way to ensure adequate visual documentation of a client's home and contents prior to an incident.  It is recommended that a new tour is completed at the time of renewal or significant changes are made to the policy.


Safety and security of all tours is our #1 priority.  All tours are encrypted at rest and in motion using a combination of AES-256 AWS KMS and HTTPS/TLS1.2.  As an additional level of security all tours are password protected and only accessible by authorised BeThere™ claims managers and approved personnel.


Completing a pre-insurance tour prior to underwriting the policy ensures total accuracy of both the "true" value of the contents and their location within the property, to be used in the event of a claim.


The more accurate and comprehensive the documentation of the property during the underwriting process, the smoother and more efficient the experience will be in the event of a claim.


To find out more about pre-insurance inspections complete the enquiry form below.